Challenging participants during the HEAT Expert Group

Dealing with challenging participants during training can be a demanding task for trainers. How do you effectively manage such situations while being sensitive to the participants and your own well-being?

During two dynamic days with the HEAT Expert Group, we delved into this critical question.

As any seasoned trainer knows, not every student, trainer and course always align perfectly. During the sessions, we exchanged best practices, valuable tips and tools to navigate these scenarios effectively.

During realistic simulations, we worked with actors portraying challenging participants. This was both an insightful and enjoyable experience.

We discussed new technologies for training, ranging from robotic dogs to advanced VR systems. The practical implications for HEAT courses were a particularly important topic.

The HEAT Expert Group is comprised of prominent training institutions with a focus on HEAT courses.