Customer Satisfaction Survey: CSD Scores 9.5 out of 10
Every two year CEDEO (part of Lloyd’s Register) audits our trainings by interviewing a number of our customers. CEDEO rates customer satisfaction, quality, continuity and business focus.
This year the results of the audit exceeded our expectations. Our open training courses were rated with a 9.9 out of 10, our tailor made courses with a 9.
Our customers are particularly satisfied with our knowledge and expertise, our flexibility, our trainers and the fact that simulations are such an important part of our trainings.
“The practical experience, the simulations and role-play are really useful; our employees learn a lot about themselves and about increasing their safety in unsafe areas”.
Our customers also appreciate our passion for the work we do: “CSD has a lot of theoretical knowledge, but also practical knowledge and they have a passion for safety & security”.
We are proud of the results and we would like to thank all of our trainers and actors for this wonderful result!